[maemo-developers] No more 770 bug activity?
From: Acadia Secure Networks acadiasecurenets at aol.comDate: Thu Apr 5 23:25:38 EEST 2007
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Dave, that is a good point and please understand that I am not here to defend Nokia's product support policies. Having said that, I don't think that Nokia even attempted to market the 770 to the enterprise market segment because in their marketing "heart of hearts" they, no doubt, understood that this initial product would not "cut it" in that segment. In my opinion, and as I have expressed elsewhere, even the N800 is not quite there because of the lack of certain Nokia supported capabilities in the software (e.g. a rock solid email client). The real problem as I see it is that Nokia is attempting to develop three things at once with the Internet Tablet: 1) A new hardware platform 2) A new software platform 3) A way, as a for-profit corporation, to leverage the power of the opensource community in the development of software for the Internet Tablet while still making profit on their products. Doing only one of these can be a challenge, and I know from my own experience that doing 1) and 2) at the same time is extremely difficult to do while not upsetting at least some customers. When you throw in 3) it becomes even harder. It occurs to me that in order to address the concern you raise with respect to the demand from enterprise CIO's for ongoing software support for the Nokia Internet Tablet, Nokia might do what IBM eventually did with the OS2 software baseline given the fact that is was (and still is) in use in some corporate/embedded applications, including financial apps. IBM moved the support of OS2 to China to be able to achieve a lower cost structure for the support of the software. More realistically however would be for Nokia to announce and stick to a published policy for software support, including maintenance releases, for each release of the OS. that way, at least, customers would be able to know in advance what they were getting themselves into when they purchase/commit to the product. Best Regards, John Holmblad Acadia Secure Networks Dave Neuer wrote: > On 4/3/07, Acadia Secure Networks <acadiasecurenets at aol.com> wrote: >> >> In comparison, what Nokia has done is a step forward in my opinion, >> although Microsoft, of course is no paragon of perfection when it comes >> to product support. I do think Nokia could mitigate this hw >> obsolescence problem for some customers, by having a very generous >> trade-in price to go from the 770 to the N800. In fact, from a marketing >> perspective this could make a lot of sense for a new product category >> like the Internet Tablet. That way Nokia would not have to leave its >> pioneering customers for dead on the "great plains" of product >> innovation. >> ! > > This answer is extremely interesting to me coming from someone who has > expressed interest in the "Enterprise Tablet" idea in the SoC > proposal. > > What enterprise wants to use a device that may be abandoned by the > vendor for even fixes for known bugs after 1 and 1/2 years?? > > Dave >
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