<html>
<body>
Hi,<br><br>
<b>Current failure rate within the first couple of months of purchase is
around 19% (for those tested, sample size 21)<br><br>
</b>Decided to compile a list of all the faults we have encountered
requiring sending device back to nokia and %failure within the first year
as I imagine we are one of the few people on the list who buy quite a
lot. Maybe Nokia would fix it permanently if everyone was aware how
buggy the hardware was?<br><br>
So far we have had three screen failures (of the type described in this
thread) and one completely dead out of the packaging (wouldn't even show
charging screen or power on). So that is four failures out of
around twenty eight purchased (only twenty one tested so far) all less
than 6 months old, most purchased this year. We have seven at a
site that haven't been tested yet.<br><br>
I will compile a spreadsheet of all the ones we have bought and time
period to failure etc and add to it as time goes on (I estimate we will
probably get another hundred in the next 12 months) and periodically post
the stats to the list.<br><br>
So far we only have one 800 in testing so no stats on them yet but it
still works :-).<br><br>
As far as the cause go, one failed with dodgy screen when I was testing
after a flash and reboot, the other two (with dodgy screen) were during
everyday use and definitely not flashed but may of course have done a
full reboot because of Opera's bugginess, that is the only app that is
used by us on site.<br><br>
As consequence of the ridiculously high failure rate we have changed our
procedures to flash the devices 5 times with full reboot before sending
any more out to sites in the hope of failing buggy hardware ASAP so it
can be replaced. Shouldn't nokia do this?<br><br>
Kind Regards<br>
Simon<br><br>
<br>
At 15:12 24/02/2007, Igor Stoppa wrote:<br><br>
<blockquote type=cite class=cite cite="">On Sat, 2007-02-24 at 12:39
+0100, ext Rainer Dorsch wrote:<br>
> Hello,<br>
> <br>
> post is somewhat offtopic, but my 770 broke, and I wanted to check
the<br>
> expertise here, before I bring it in to Nokia.<br>
> <br>
> Last week I could not access the MMC card in the 770 any more on
my<br>
> 770. It was mounted read only which apparently happens when there
are<br>
> errors reading or writting the device. Fortunately, reformatting
the<br>
> device with ext2 solved that problem. It was vfat before.<br>
It might have happened if you have removed improperly your 770 from
a<br>
USB connection to a pc.<br><br>
> After rebooting, the trouble with the display began. The display
looks<br>
> "smeared out" now and the content is unreadable. I have a
two photos<br>
> showing that:<br>
> <br>
>
<a href="http://www.alzental-castle.de/~rd/BrokenDisplay/" eudora="autourl">
http://www.alzental-castle.de/~rd/BrokenDisplay/</a><br>
> <br>
> First I though that is an hardware issue, but since the problem
showed<br>
> up after rebooting the device, I am wondering, if this is really
true.<br>
> <br>
> Reflashing the device did not help.<br>
> <br>
> Any hint what I could check before I bring it in to Nokia is
welcome....<br><br>
It need servicing. In certain conditions (like power on sequence)
there<br>
is a hw issue that results in LCD failure. It happened to me as well
and<br>
after I replaced the LCD, the smearing disappeared.<br><br>
If you want some entertainment while you wait for your unit to be
fixed,<br>
read the threads about this problem and all the speculations about
the<br>
cause :)<br><br>
-- <br>
Cheers, Igor<br><br>
Igor Stoppa <igor.stoppa@nokia.com><br>
(Nokia M - OSSO /Helsinki Finland)<br>
_______________________________________________<br>
maemo-developers mailing list<br>
maemo-developers@maemo.org<br>
<a href="https://maemo.org/mailman/listinfo/maemo-developers" eudora="autourl">
https://maemo.org/mailman/listinfo/maemo-developers</a><br><br>
<br><br>
-- <br>
No virus found in this incoming message.<br>
Checked by AVG Free Edition.<br>
Version: 7.5.446 / Virus Database: 268.18.4/702 - Release Date:
25/02/2007 15:16</blockquote></body>
</html>