[maemo-users] gpe contacts import

From: Eero Tamminen eero.tamminen at nokia.com
Date: Thu Apr 24 11:56:00 EEST 2008

(personal opinions)

ext Mark Haury wrote:
> Michael Wiktowy wrote:
>> Expecting someone to put the bit of effort into detailing their
>> problems is the smallest price to pay to have them fixed.
>> Bug tracking software allows the developers to be a lot more efficient
>> at staying on top of diagnosing issues than juggling a bunch of
>> unstructured, vague, ranty emails. The fact that you have to do some
>> email validation/registration process (similar to signing up for a
>> mailing list) and you can't just reply back to the bug tracker via
>> email is an unfortunate consequence of our spam-infested Internet.
> It may seem reasonable if you only consider a single bug in a single 
> application, but that's not the real world scenario. What is actually 
> happening is that the developers have the easy side of the bugzilla 
> process, and they're only dealing with the one bugzilla, while the 
> average user is dealing with bugs from a bunch of different apps at 
> once. Don't try and tell me that's not valid.

Submitting a bugzilla report shouldn't take more than 10 minutes
whereas developer may spend hours trying to reproduce an issue.
Usually there are only couple of developers, whereas users come
in thousands.  Open Source developers do the work free because they
want to help others besides themselves.  You do the math about which
side should spend the bug reporting effort.

If you go to effort of reporting the bug and actually reply questions
on how the developers might be able to reproduce it, so that they
can start investigating how to fix it, that shows that you actually
care about the issue and that it's real.

	- Eero

World has hungry people, why you lazy bastards haven't already fixed

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