<br>NOKIA DID IT AGAIN!!!!<br><br>thanks nokia...<br><br>I can say nokia's customer service is the worst I have ever seen.<br><br>The repair shop sent me an email yesterday about my device is in the shop.<br><br>Ok, today I went to get it. They told me the mainboard has been change but not the rest of the device... ok... I put it to charge and .... ohhh... no charging logo... when I try to start it the same ISSUE!!! the device shut down after some seconds...
<br><br>I can't understand what is going on with nokia and 770, but going on this way it is not going to have a lot of happy customer who recommends the device...<br><br>so, my I think this is a great device, but i can NEVER recommend it because it fail so much and customer service is a joke
<br><br><br><div><span class="gmail_quote">On 4/19/06, <b class="gmail_sendername">Agnoletti, Klaus (DK - Copenhagen)</b> <<a href="mailto:kagnoletti@deloitte.dk">kagnoletti@deloitte.dk</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div style="direction: ltr;">
<div dir="ltr" align="left"><font color="#0000ff" face="Verdana" size="2"><span>Hi Pedro,</span></font></div>
<div dir="ltr" align="left"><font color="#0000ff" face="Verdana" size="2"><span></span></font> </div>
<div dir="ltr" align="left"><font color="#0000ff" face="Verdana" size="2"><span>I got to the same conclusion, so I brought the device
to <a href="http://www.telecare.dk" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">www.telecare.dk</a> to a guy at the counter
who troubles beliving that it really is not a phone.. very
comforting..</span></font></div>
<div dir="ltr" align="left"><font color="#0000ff" face="Verdana" size="2"><span></span></font> </div>
<div dir="ltr" align="left"><font color="#0000ff" face="Verdana" size="2"><span>Oh well, They'll send it to Nokias official repairshop
here in DK, so let's see what then happens - and how long time it'll
take..</span></font></div>
<div dir="ltr" align="left"><font color="#0000ff" face="Verdana" size="2"><span></span></font> </div>
<div dir="ltr" align="left"><font color="#0000ff" face="Verdana" size="2"><span>Thanks for the help :)</span></font></div>
<div> </div>
<p><font size="2">----------------------------<br>Klaus
Agnoletti<br>Consultant<br>CISSP</font></p></div><font size="2"></font><div style="direction: ltr;"><span class="q"><font size="2"><br>Enterprise Risk Services<br>Deloitte
Statsautoriseret Revisionsaktieselskab<br><br>Direkte/mobil: +45 36 10 35
78<br>Hovednummer: +45 36 10 20 30<br>Fax: +45 36 10 20 39<br>SMS: +45 30 93 65
78<br><a href="mailto:kagnoletti@deloitte.dk" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">kagnoletti@deloitte.dk</a><br><br><a href="http://www.deloitte.dk" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
www.deloitte.dk</a><br><br>Deloitte<br>Weidekampsgade
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1600<br>0900 København C<br></font></span></div><font size="2"></font><div style="direction: ltr;"><p></p>
<div> </div><br>
<blockquote style="border-left: 2px solid rgb(0, 0, 255); padding-left: 5px; margin-left: 5px; margin-right: 0px;">
<div dir="ltr" align="left" lang="en-us">
<hr>
<font face="Tahoma" size="2"><b>From:</b> <a href="mailto:maemo-users-bounces@maemo.org" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">maemo-users-bounces@maemo.org</a>
[mailto:<a href="mailto:maemo-users-bounces@maemo.org" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">maemo-users-bounces@maemo.org</a>] <b>On Behalf Of </b>Pedro
Ayala<br><b>Sent:</b> 19. april 2006 09:45<br><b>To:</b>
<a href="mailto:maemo-users@maemo.org" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">maemo-users@maemo.org</a></font></div><div style="direction: ltr;"><span class="q"><font face="Tahoma" size="2">
<br><b>Subject:</b> Re: [maemo-users] Display failure
:-/<br></font></span></div><div style="direction: ltr;"><br></div>
</blockquote></div><div style="direction: ltr;"><span class="e" id="q_10ab16dddab74f33_5"><div></div>I had the same problem as you, and I have a new one right now
:-(<br><br>You have two options... send the device back to nokia (I did it
with my first one), it should be easy but nokia's customer service is like a
pain in the ass (sorry to be rude). They will return you the money (no device
replacement) <br><br>With the second one (yes two devices, two bite the dust)
I prefer to use the repair shop, as it is much more easy to me than trying to
fight with customer service...<br><br>Good luck<br><br>
<div><span class="gmail_quote">On 4/17/06, <b class="gmail_sendername">Igor
Stoppa</b> <<a href="mailto:igor.stoppa@nokia.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">igor.stoppa@nokia.com</a>>
wrote:</span>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">On
Mon, 2006-04-17 at 19:15 +0200, ext Agnoletti, Klaus (DK -<br>Copenhagen)
wrote:<br>> Hello Igor,<br>Hi,<br>><br>> Thanks for the help - but
that's what I did - they could just give me a phonenummer to an authorized
repairshop.. I had the feeling that the person I talked to barely knew that
I was NOT talking about a phone.. <br>:-O I suppose it's because
of the 7710, which _is_ a phone but has<br>large touchscreen as well.<br>But
having the device serviced is really the only option you have. So<br>that's
why they couldn't tell you more: there isn't anything else to say <br>apart
from the fact that if the LCD is broken, it has to be
replaced.<br>><br>> The persons in here who had the problem, seems to
all have send their tablet back to Nokia, so I assumed thats what I have to
do too.. but Nokia is a big shop with many adresses :). <br>><br>>
Because of the holidays I have not been able to call some of the
repairshops, but i'll do that tomorrow... so if that doesn't help me, I have
no idea what to do..<br>It should help ... afaik nobody has complained after
following that
<br>procedure.<br><br><br>--<br>Cheers,<br>
Igor<br><br>Igor Stoppa (Nokia M - OSSO /
Tampere)<br>_______________________________________________<br>maemo-users
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