<div>I successfully re-flashed my 770 last night on AC power. Flash completed successfully. Unfortunately, the unit still will not boot to desktop on AC or battery power. I'm sending it in for repair. Some forum searches seem to reveal that I'm not alone in having this or other similar problems. I sure hope Nokia figures this out.</div> <div> </div> <div>-doug <BR><BR><B><I>Igor Stoppa <igor.stoppa@nokia.com></I></B> wrote:</div> <BLOCKQUOTE class=replbq style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #1010ff 2px solid">please use the ml,<BR>it's for helping everybody<BR><BR>On Mon, 2006-10-23 at 13:17 -0700, ext Doug Frazee wrote:<BR>> Igor,<BR>> Nokia charges $60 for a replacement battery. I just realized that the<BR>> market is flooded with cheap generic batteries... Will my warranty be<BR>> affected if I use a non-Nokia replacement battery? Isn't my battery<BR>> covered under warranty?
Your phone support agent, encouraged me to<BR>> send only the battery in (to Orlando instead of Texas). I just want<BR>> to get back up n running as quickly as possible and didn't want to<BR>> send in my battery only to find that it was not the problem. <BR>> <BR>> By the way, here is how I responded to Mike's suggestion:<BR>> Thanks Mike, <BR>> I brought the 770 in to work today, boxed-up ready to send. I cracked<BR>> the box open and tried your suggestion but unfortunately, it didn't<BR>> turn-on. After the initial issue, the recharge took over an hour,<BR>> before battery full was indicated. Subsequent attempts to top-off the<BR>> battery take only minutes to get to the battery full text. And the<BR>> battery measures over 3.7VDC. I know that the battery could still be<BR>> hosed, but it appears that this is not the case.<BR>> <BR>> Thanks for your suggestion, I won't send the unit in 'til tomorrow and<BR>> I'll try any
other suggestions that roll-in.<BR>> <BR>> -doug<BR>> <BR>> Doug Frazee <DOUGFRAZEE@YAHOO.COM>wrote:<BR>> Igor,<BR>> Thanks for your reply. It's very refreshing to have a Nokia<BR>> employee chime-in only minutes after my post. <BR>> <BR>> By the way, Nokia phone support also suggested I try another<BR>> battery. Although I'd love to try it, unfortunately I don't<BR>> have an extra battery and I bought the 770 via mail order.<BR>> I'm not aware of any dealers in my area (21401 zip). <BR>> <BR>> What do you mean by:<BR>> "the charger itself is a wakeup source, no need to press<BR>> buttons. The presence of power from the charger is enough."<BR>> <BR>> In my case, the charger does seem to wake the device, but I<BR>> still can't get it to boot to the desktop or use the 770, even<BR>> when plugged-in to the charger.<BR>> <BR>> -doug <BR>> <BR>> Igor Stoppa <IGOR.STOPPA@NOKIA.COM>wrote:<BR>> On Mon,
2006-10-23 at 15:32 -0400, ext Michael Wiktowy<BR>> wrote:<BR>> > On 10/23/06, Doug Frazee wrote:<BR>> > My 770 is only a couple of months old. It is<BR>> primarily a<BR>> > touchscreen remote control for my squeezebox. After<BR>> sitting<BR>> > for a couple of days (off the charger with cover on)<BR>> it would<BR>> > not turn-on. After plugging it into the charger, the<BR>> screen<BR>> > came to life with the Nokia logo then the dimmed and<BR>> displayed<BR>> > a charging icon. Some time later, it displayed<BR>> battery full.<BR>> > Problem is the unit will still not power-on, No<BR>> white screen<BR>> > no vertical bars, simply no sign of life whatsoever.<BR>> I'd<BR>> > consider it hopelessly bricked, except all seems<BR>> fine when I<BR>> > plug it into the charger. <BR>> > <BR>> > I tried :<BR>> > removing/reinstalling the battery<BR>> > removing the
battery & waiting 2+ minutes prior to<BR>> > reinstalling<BR>> > turning the device on while connected to the charger<BR>> > measured battery voltage, iirc ~4.2VDC <BR>> > <BR>> > In summary, nothing works. The unit shows absolutely<BR>> no signs<BR>> > of life when off the charger. Although the display<BR>> lights and<BR>> > it appears fine when connected to the charger, it<BR>> will not<BR>> > turn-on even when plugged-in. I contacted Nokia and<BR>> received<BR>> > authorization to send it to their Texas repair<BR>> facility. <BR>> > <BR>> > I'd love to get it running again without sending it<BR>> in. Can<BR>> > anyone help?<BR>> > <BR>> > <BR>> > Hi Doug,<BR>> > <BR>> > I've had this sort of thing happen when I've let the<BR>> bettery run<BR>> > completely dry when first getting it. Make sure that<BR>> your battery is<BR>> > all
charged up and the try pressing and holding the<BR>> power on button<BR>> > for a long, long time. If you think that you have<BR>> waited long enough,<BR>> > wait another minute and then release the button and<BR>> then give it a<BR>> > quick press and release. Also, release the button if<BR>> it starts to<BR>> > boot. If that doesn't work try this when the charger<BR>> is plugged in. <BR>> > <BR>> > <BR>> > That worked for me. I haven't let the battery run<BR>> dry since and I<BR>> > haven't had any problems.<BR>> > <BR>> > /Mike<BR>> <BR>> Hi,<BR>> the charger itself is a wakeup source, no need to<BR>> press buttons. The<BR>> presence of power from the charger is enough.<BR>> <BR>> About this specific problem, Doug, any chance of<BR>> trying to boot it with<BR>> another battery?<BR>> <BR>> <BR>> Cheers,<BR>> Igor<BR>> <BR>> Igor Stoppa (Nokia M -
OSSO / Tampere)<BR>> <BR>> <BR>> <BR>> ______________________________________________________________<BR>> Stay in the know. Pulse on the new Yahoo.com. Check it out. <BR>> <BR>> <BR>> <BR>> <BR>> ______________________________________________________________________<BR>> Talk is cheap. Use Yahoo! Messenger to make PC-to-Phone calls. Great<BR>> rates starting at 1¢/min.<BR>-- <BR>Cheers,<BR>Igor<BR><BR>Igor Stoppa (Nokia M - OSSO / Tampere)<BR></BLOCKQUOTE><BR><p> 
<hr size=1>Stay in the know. Pulse on the new Yahoo.com. <a href="http://us.rd.yahoo.com/evt=42974/*http://www.yahoo.com/preview"> Check it out.</a>