[maemo-developers] [maemo-developers] Correct place to enter N800 discount code?

From: Ty Hoffman tah1 at cox.net
Date: Sun Jan 28 04:56:07 EET 2007
Larry Battraw wrote:
> On 1/27/07, Neil Jerram <neil at ossau.uklinux.net> wrote:
>> Hello there.
>> When I tried to order my N800 just now, the only place that I could
>> see for entering the discount code was on the screen that you get to
>> using the "Use Promotional Code" button on the order summary page.
>> But when I entered my code in the box, I got a "code not valid"
>> message.
>> So...
>> - Is that the right place to enter the code, or is there somewhere
>>   else?
>> - Does the code validation depend on email address?  Following the
>>   recommendation to use a "work email address", I used my day job
>>   email, which is different from the email that Nokia sent the code
>>   to.
>> - Does the validation perhaps depend on when in the process you click
>>   the "use Promotional code" button?  I did it after selecting an
>>   Express Evening delivery - should I have done it before changing
>>   from the default delivery option, perhaps?
>  Yes, the promotional code box is the correct location, and you input
> it on the same page you select shipping from.  No, it's not specific
> to anything as far as I know --email address or otherwise-- since they
> did mention you could send it to someone else to use.  I had problems
> when it wouldn't accept my credit card and marked the code as already
> having been used.  I got around that by waiting for a little while.
> Larry
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I also had the 'cannot accept the credit card' problem that  Larry 
mentions, which had nothing to do with the credit card, but was a 
problem connected to the discount code. So I called the helpdesk number 
given along with the error. The second-level person there was familiar 
with the discount program and the problems (he had had five similar 
calls that day). He quickly ordered it for me, entering discount code, 
etc. You might also find calling easier, provided you get the right person.


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