[maemo-developers] Fw: Proposal: MeeGo User Experience Framework working group
From: Randall Arnold texrat at ovi.comDate: Thu Mar 4 15:52:38 EET 2010
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----- Original message ----- > Hi, > > ext Randall Arnold wrote: > > Thanks Attila! I just uploaded a more recent update to the PDF > > (http://maemo-daemons.org/MeeGo_User_Experience_Framework.pdf) > > based on helpful feedback so far. > > Some comments on the bug reporting thing. > > We already have Crash reporter which collects crashes. > > > Creating automated bug reports from crashes isn't useful because: > > * Users don't write detailed enough use-case descriptions > to the crash uploads. It's slightly too inconvenient to > do that with the device. > > * Bugs are related to use-cases, not crashes. Without a reproducible > use-case, bugs are usually worthless as you cannot even verify > potential fixes to them i.e. tell when the issue is fixed. > > > Telling for which _already existing_ bug crash is related to is > useful though and Crash reporter already supports that for (internal) > bugs. Due to screen size constraints bug number is given as a keyword > in note field instead of there being a separate field for it though. > There are going to be some updates to Crash reporter soon so that user > can select which bugs to upload (so that unrelated core dumps can be > uploaded separately or ignored). > > > Crash reporting isn't currently targeted for normal users > for few reasons: > > * Crash dumps are large and can contain private information > (like passwords). Hopefully in Harmattan we can can use > minidumps that contain only enough information for backtraces, > not all the process data. > > * Installing syslog means that user's rootfs can run out of space > if the log file grows too large (syslog is run as root). Syslog > can also contain private information (user names etc). > > * Crash dumps in heavily loaded device will make the situation > worse (whole crashing process needs to be swapped in for core > dump etc). > > > - Eero Thanks for the information Eero. However, I'm looking to overcome the issues you cite rather than just accept them as inescapable. Randy -------------------------------------------------------------- Ovi Mail: Being used in over 200 countries http://mail.ovi.com -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.maemo.org/pipermail/maemo-developers/attachments/20100304/3bb416f7/attachment.htm>
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