[maemo-developers] 3.2007.10-7 - Detailed change log?

From: Neil MacLeod gmane at nmacleod.com
Date: Wed Mar 28 14:28:59 EEST 2007
Jakub.Pavelek at nokia.com wrote:
> Hi,
> 
> Do not give up on it just yet, it is changing for better. We have a real
> person behind qa at maemo.org. If not counting enhancement requests and
> reports on closed applications then almost all new bug reports get
> handled.
> 

Jakke is quite active! :)

> What is still missing is a more sane structure in bugzilla and more
> active (or powerfull?) QA getting rid of enhancement requests and making
> sure bug reports meet basic standards (templates for new bug reports?).
> 

Regarding the basic standards, some bugs are indeed poor but there is often no request from Nokia for more detailed information until some months later by which time the bug is "cold" and the original reporter doesn't always respond. What would help is for Nokia to respond more quickly to new bugs, thus improving the chance of obtaining the missing bug information.

A template may help, but you're always going to get poor bug reports in which case early dialogue with the bug reporter should elicit more information, not to mention educate.

> Br,
> 
> --jakub




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