[maemo-users] [maemo-users] [maemo-announce] New OS 2006 firmware released

From: Paul Klapperich maemo.org at bobpaul.org
Date: Fri Feb 2 17:12:53 EET 2007
It shouldn't void the warranty because it doesn't physically/permanently
damage the device. I can reflash to factory conditions and it works as
advertised again. I  could see Nokia refusing to help (ie phone support) if
I've customized the software too much, but I would also expect them to point
me to the Windows flasher "upgrade" utility and tell me to update and see if
the issue goes away. It's like Palm telling everyone to do a Hard Reset over
the phone, but they'll still replace a unit for free if the Wifi radio is


On 2/2/07, Eero Tamminen <eero.tamminen at nokia.com> wrote:
> Hi,
> Some more private thoughts, please take them with a ton of salt...
> ext Scott G Kelly wrote:
> > Eero Tamminen wrote:
> > <trimmed...>
> >> If you accidentally remove something you would still need (which is not
> >> in the Maemo repositories), you will need to reflash the device to
> >> get it back though. And I guess removing or adding packages voids
> >> your warrantly (because those configurations are not tested).
> >
> > Huh? Removing or adding software _voids your warranty_?
> I'm definitely not a lawyer and don't know anything about this, but
> doesn't warranty mean that the device works about as advertised?
> If you remove software from it, it doesn't anymore work as advertised.
> If you've e.g. yourself removed all functionality for playing music,
> you wouldn't be legally entitled to be compensated that the device
> cannot play music anymore, right?
> Sounds common sense to me. :-)
> > Am I naive, or does this surprise (or shock) others as well?
> Also, the application installer states following:
>    If the software is not obtained from Nokia, Nokia is unable to
>    guarantee that the software will not harm your device and
>    installation will be at your own risk. Continue anyway?
> I think that in theory some software (or absense of it) is able either
> to harm even your device HW or work against legal regulations in some
> very exceptional circumstances.  So depending on what you do there might
> be some contention about the warranty in this case too.
> What wikipedia has to say about warranty:
>         http://en.wikipedia.org/wiki/Warranty
>         - Eero
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