[maemo-users] [maemo-users] Warranty void with third party software!?!?

From: Paul Klapperich maemo.org at bobpaul.org
Date: Sat Feb 3 15:36:30 EET 2007
This is NOT the case. If you want to be sure, please call Nokia.
Here is the important string of messages you missed in the other
thread. It's partly
my fault you missed his response as Ifailed to reply all, sending once
to the list and once to Ero. His response was to me, not the list, so
only  showed up as a quote in my next reply to the list.

Also note the discussion was about heavy modification such as
/deleting important system files/, not simply installing extras, and
the result below is that you mght not get technical /support/ unless
you reflash to factory, but your warranty is still good. Again, call
Nokia if you are not satisfied and report back.

On 2/2/07, Eero Tamminen < eero.tamminen at nokia.com> wrote:

ext Paul Klapperich wrote:
> It shouldn't void the warranty because it doesn't physically/permanently
> damage the device. I can reflash to factory conditions and it works as
> advertised again. I  could see Nokia refusing to help (ie phone support)
> if I've customized the software too much, but I would also expect them
> to point me to the Windows flasher "upgrade" utility and tell me to
> update and see if the issue goes away. It's like Palm telling everyone
> to do a Hard Reset over the phone, but they'll still replace a unit for
> free if the Wifi radio is bad.

Thanks, that sounds right. :-)

Sorry about giving a scare, English (lawyerese) is not my native tongue.
What's the correct term that I should have used instead of "void" for
the kind of a warranty limitation I was thinking about below?

     - Eero

On 2/2/07, John P. Mitchell <john at cepros.com> wrote:
> All,
>      I have gotten the impression that my warranty could now be void due to
> my installing third party non-Nokia software on my tablet. This can not be
> true, and if so, I will be looking to return my tablet. I purchased it
> purely for the freedom to develop that Linux gives me. If I loose my
> ability to recover loss due to defective hardware I will be quite dismayed
> and will probably never buy Nokia again. Someone please tell me promptly
> that this is not the case. This feels like someone telling me that if I
> remove Windows from my PC and install Linux I have voided my warranty,
> which is pure garbage.
> --
> John P. Mitchell <john at cepros.com>
> _______________________________________________
> maemo-users mailing list
> maemo-users at maemo.org
> https://maemo.org/mailman/listinfo/maemo-users

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